Right to Information Act

1.About The Act

The Parliament has enacted The Right to Information Act, 2005 which received the President’s assent on 15th June 2005 and was notified in Official Gazette on 21st June 2005.
It extends to the whole of India except the State of Jammu & Kashmir. Under the Act.

The expression "Public Authority" means :-

Any authority or Body or Institution of self-government established or constituted:
(a) by or under constitution, (b) by any other Law made by Parliament, (c) by any other Law made by State Legislature, (d) by Notification issued or Order made by the appropriate Government, etc.

The right to information includes an access to the information which is held by or under the control of any public authority and includes the right to inspect the work, document, records, taking notes, extracts or certified copies of documents/records and certified samples of the materials and obtaining information which is also stored in electronic form.

The Act provides under sections 8 & 9, certain categories of information that are exempt from disclosure to the citizens.
Any person desirous of obtaining information is advised to refer to the relative sections of the Act before submitting a request for information.

Any citizen can request for information by making an application in writing or through electronic means in English/Hindi/official language of the areas, in which the application is being made together with the prescribed fees.
The application has to be sent directly to the Central Public Information Officer at Lucknow or through Central Assistant Public Information Officer.

The Bank has designated the In-charges of the respective Branches Offices as Central Assistant Public Information Officers (CAPIOs) and a GM at HO, Lucknow as Central Public Information Officer (CPIO), The CAPIOs will collect the requests for information from citizens and forward the same to the CPIO for disposal as per the provisions of the Act.
The CAPIOs will collect the requests for information from citizens and forward the same to the CPIO for disposal as per the provisions of the Act.
It is hereby informed that any person, who does not receive a decision within the time specified under the Act or is aggrieved by a decision of the CPIO, may within 30 days from the expiry of such period or from receipt of such a decision prefer an appeal to the Appellate Authority viz. Chief General Manager of the Bank.
The details of the CAPIOs, CPIO and the Appellate Authority are available at the Bank's website.

The particulars of Organisational Structure, Bank's branch / zonal / regional office network, products and services etc. are provided on the Bank’s website under relevant heads.
Public can access the Bank’s website for the details.