Directors' Report

Shri Manoj Mittal Deputy Managing Director
Shri V Satya Venkata Rao Deputy Managing Director

The Board of Directors of the Bank takes pleasure in presenting its Report on the overall business and operations of your Bank for the financial year ended March 31, 2020.

The transformation strategy under its Vision 2.0 has started yielding encouraging results on operational as well as financial fronts. After a successful FY 2019, the Bank continued to achieve new milestones with an accelerated pace in this fiscal. The Bank has been effective in its efforts for ensuring last-mile credit flow through focus on Institutional lending activities and introduction of new credit delivery models, enlarging product bouquet and ensuring quicker credit delivery in Direct Lending operations.

In line with Vision 2.0, the Bank has played the role of Thought Leader, Facilitator and Aggregator through various innovative and disruptive initiatives aimed at addressing information asymmetry and facilitating digital interventions. The efforts of the Bank received due acknowledgement, and the Bank was conferred the BML Munjal Award for "Business Excellence through Learning and Development" for the year 2019 in the Public Sector Undertaking (PSU) category. Your Bank would continue to strengthen each of its pillars, viz., Institutional Finance, Direct Lending, Promotional & Developmental initiatives, Subsidiary Network, Aggregator Platforms and Fund of Funds with key enablers of People, Process, Technology and Finance to create a sea change in the respective focus areas.

The performance of the Bank for FY 2020 has been enumerated in detail in the following chapters of the Annual Report.

(Manoj Mittal)

Dy. Managing Director

(V. Satya Venkata Rao)

Dy. Managing Director

The highlights of the performance of the Bank during FY 2020 are indicated in Part-I and the Audited Financials for FY 2020 are enclosed in Part-II.