Management and Corporate Governance

The Bank has adopted and adhered to best corporate governance practices, ensuring transparency and accountability while maintaining exemplary standards of ethics.

21st Annual General Meeting of the shareholders of the Bank was held on July 18, 2019 at Lucknow.

Implemented a Comprehensive Operational Risk Evaluator (CORE) system for Loss Data Capture, Key Risk Indicator (KRI), and Risk and Control Self-Assessment (RCSA).

Internal Committees (number of meetings during FY)

New Initiatives

  • 7 Specialised Assets Recovery Branch (SARB) and 1 Recovery Cell to focus on NPA portfolio
  • Loan Recovery Policy made more pragmatic, efficient and result-oriented

Operational Measures

  • Board-level RRC - review all NPA cases of ₹3 crore and above
  • Periodic interaction between HO and Field offices
  • Regional Level Committees constituted under RBI’s framework for revival and rehabilitation of MSMEs
  • Stressed Asset Monitoring Committee for fortnightly review of SMA accounts.
  • System automation and Daily alerts introduced

Human Resource Initiatives

  • Advisory firm engaged to conduct independent evaluation/review of the Bank’s Board and its Committees
  • Manpower analysis done by Deloitte Touche Tohmatsu India LLP and presented to the Board
  • Implemented Performance Management Systems (PMS) to facilitate a competitive and goal-oriented work culture
  • Ensured unhindered operations of the Bank during COVID-19 pandemic and the subsequent lockdown
  • Sensitisation of employees on Prevention of Sexual Harassment through e-learning modules
  • Introduced TEAM for digital management of roles and responsibilities
  • Employee-friendly initiatives

> transportation arrangement for women employees working late hours

> cashless hospitalisation for retired officers/employees

> gifting of plants to staff members on birthdays

Human Resource Strength (March 31, 2020)

  • Total staff - 1,048
  • Officers - 916 officers
  • Class III staff - 93
  • Subordinate staff - 39
  • SC - 182, ST - 79, OBC - 206
  • Ex-servicemen- 5, PwD - 31, PwD ex-serviceman - 1
  • Women employees - 240 (23%)

Learning & Development

  • 1,271 nominations – In-house and renowned training/academic institutions of country

> In-house nominations - 1,201

> Renowned training/academic institutions - 70

> Women - 272

> SC/ST/OBC - 600

  • Major in-house programmes

> Marketing programmes for officers in ELSC & BO

> Programme on Advanced Credit Appraisal and Recovery-related aspects

> Awareness programme on BCM, Cyber Security and IT Security etc.

> 3 programmes on Working Capital Management for 95 officers

> Orientation Programme for overall 126 officers

> Introduces 3 new modules on e-learning portal

Chief Vigilance Officer [CVO]

  • Vigilance Team at HO
  • Additional Vigilance Officers (AVOs)
  • Regional Vigilance Officers (RVOs)

Committees

  • Preventive Vigilance Committees at RO
  • Central Vigilance Committee at HO
  • Internal Advisory Committee on Vigilance

Operational Framework

  • Internal Audit reports reviewed by the CVO
  • Vigil on the tendering process through CTEO-type inspections periodically
  • Vigilance work reviewed by CMD on quarterly basis
  • Automation/digitisation of vigilance operations
  • Organised workshops, talks, sensitisation programmes on vigilance

2nd prize in the Rajbhasha Keerti Puraskar category under region ‘A’ by Rajbhasha Vibhag, GoI

1st prize for implementation of the Official Language Hindi in region ‘A’ by DFS, GoI

88 Official Language Implementation Committees constituted in various offices

Hindi correspondence stood at 93%, 91% and 73% in regions ‘A’, ‘B’ and ‘C’ respectively

Hindi notings stood at 83%, 76% and 52% in regions ‘A’, ‘B’ and ‘C’ respectively

Hindi magazine ‘Sankalp’ completed 92 issues

44 Hindi workshops were organised

Introduced in-house software for submission of Quarterly Hindi Reports

Hindi libraries have been set up in all offices and its budget has been utilised for purchase of Hindi books

44 offices and 8 verticals were visited to carry out Official Language inspections

Organised 15th All-India SIDBI Hindi essay competition and All-India Conference for Hindi officers

Second All India SIDBI Online Rajbhasha Quiz Competition was conducted.

Implementation of Right to Information Act, 2005

  • 254 RTI applications received during FY 2020 and all were disposed of as per the provisions of the Act
  • 23 appeals were made to the First Appellate Authority (FAA), against the decisions taken by FAA, no appeal was preferred before the Central Information Commission