Business Performance

Overall business performance is driven by Institutional Finance with growth of 48.1%. Direct Assistance to MSMEs continued, based on demonstrative approach while building scale.

Portfolio composition - as at end of FY 2019

Business Strategy

Business enablers and process improvements in Direct Lending

  • Express Loan Service Centres set up to fast track disbursement of higher ticket size loans
  • Credit Delivery Arrangements with 8 Machinery Suppliers & Industry Associations
  • Additional Working Capital platform through City Union Bank
  • Collection follow-up through Call Centre arrangement
  • In-house Lead Management System to monitor the business leads

The future strategy for Institutional Finance

  • Refinance to Banks to focus on PSB segment and creating omnibus policy for pricing
  • Pilot initiative to tap New Age Fintech NBFCs/Digital lenders
  • Dynamic scoring model as a primary filter for NBFC lending
  • Working on loan co-origination with NBFCs